Frequently Asked Questions

Everything you need to know about shopping with DKNY.

What is the DKNY return policy?

We accept returns of unworn, unwashed, and undamaged merchandise with original tags attached within 30 days of the delivery date.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

Does DKNY offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and will be calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

How do I determine my correct size?

Each product page features a detailed 'Size Guide' to help you find the perfect fit based on your specific body measurements.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make modifications or cancellations, but you may return the items once received.